Policies & Guidelines
Important information for our residents
Privacy Policy and Terms
At Signature Suites, we value your privacy and are committed to protecting your personal data. Here's how we handle your information:
Data Collection
We collect personal data, such as your name, email, and phone number, when you:
- Apply for a lease or inquire about our suites
- Use our online application portal
- Contact us through our website or social media
Data Usage
We use your data to:
- Process your lease application and provide suite services
- Respond to your inquiries and provide customer support
- Send you important updates and notifications
Data Protection
We take reasonable measures to protect your data, including:
- Secure servers and encryption
- Limited access to authorized personnel
- Regular security updates and patches
Data Sharing
We may share your data with:
- Third-party service providers (e.g., background check companies)
- Our affiliates and partners (with your consent)
Terms
- Agreement: By signing a lease agreement, you accept our terms and conditions.
- Payment Terms: Rent is due on the 1st of each month, and late fees may apply.
- Suite Use: You agree to use the suite for residential purposes only and follow our rules and regulations.
Your Rights
You have the right to:
- Access and correct your personal data
- Request data deletion or opt-out of marketing communications
- Complain about data handling practices
Contact Us
If you have questions or concerns about our Privacy Policy or Terms, please contact our management office at +254 743533715 or email: info@signaturesuites.co.ke
64 West™ Apartments General Policies
1. Lease Agreement
All residents must sign a lease agreement outlining the terms and conditions of their residency.
2. Rent Payment
Rent is due on the 1st of each month, and late fees may apply.
3. Suite Maintenance
Residents are responsible for maintaining their suites in a clean and tidy condition.
Resident Conduct
a) Respect for Others: Residents must respect the rights and privacy of others, including fellow residents and staff.
b) Noise Levels: Residents must keep noise levels reasonable, especially after 10 PM.
c) Guest Policy: Residents may have guests but must ensure they comply with Signature Suites' policies.
Safety, Security & Termination
Safety and Security
Emergency Procedures: Residents must follow emergency procedures, such as evacuation routes and emergency contact numbers.
Access Control: Residents are responsible for securing their suites and ensuring unauthorized individuals do not enter the building.
Fire Safety: Residents must comply with fire safety regulations, including not tampering with fire alarms or equipment.
Contract Termination
Notice Period: Residents must provide written notice of their intention to terminate their lease agreement. One month's notice must be given; failure to do so will result in Signature Suites retaining the rent deposit in lieu.
Move-Out Procedures: Residents must comply with move-out procedures, including cleaning and inspecting their suite.